Legal
Privacy Policy
This Privacy Policy explains how Sportima collects, uses, stores, and protects information when you use our web platform, admin dashboard, and mobile applications.
Effective date: May 12, 2026
Information We Collect
- Account details such as your name, email address, phone number, and password hash.
- Stadium and business information you provide during signup, including address, city, country, and sports categories.
- Booking, payment, customer, and staff activity needed to operate the platform.
- Technical information such as device/browser type, IP address, and app usage events used for security and service reliability.
How We Use Information
- To create and manage your account and deliver booking, scheduling, and admin features.
- To process payments, maintain billing records, and prevent fraud or abuse.
- To respond to support requests and communicate important service updates.
- To improve platform performance, safety, and product quality across web and mobile apps.
When We Share Information
- With service providers that help us operate Sportima, such as hosting, messaging, analytics, mapping, and payment providers.
- When required by law, legal process, or to protect the safety, rights, and security of Sportima, our users, or the public.
- During a business transfer such as a merger, acquisition, or sale of assets, subject to appropriate protections.
- We do not sell your personal information to third parties.
Data Retention
- We keep account and booking records for as long as needed to provide the service and meet legal, tax, fraud-prevention, and accounting requirements.
- When you request account deletion, we delete or anonymize personal data that is no longer required for those obligations.
- Some records, such as payment or tax-related data, may be retained for the minimum period required by law.
Your Choices
- You may request access, correction, or deletion of your account information by contacting us.
- You may also request closure of your account using the delete-account instructions on our public account deletion page.
- If you no longer want marketing or support emails, you can ask us to stop non-essential communications.
Security
- We use reasonable administrative, technical, and organizational safeguards to protect your data.
- No internet service can be guaranteed 100% secure, so we also encourage users to use strong passwords and protect their devices.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at admin@diviontech.com.